Privacy Policy

Last Updated: July 16, 2026

1. Information We Collect

When you request a demo, purchase access, or use APEX EDGE PRO, we may collect the following information:

• Registration and support information: Name, email address, phone number, country, package interest, and information you choose to include in a support request.
• License and device information: Hashed activation keys, coarse device-signal hashes, activation status, server timestamps, and fraud-prevention network hashes used to enforce license and demo limits.
• Optional demo telemetry: If an opt-in telemetry feature is enabled, bounded session totals such as trade count, win rate, net result, session duration, and whether Live mode was used may be linked to the demo registration. This is not represented as anonymous data.
• Purchase records: Package selection, payment status, and transaction identifiers supplied by a payment provider when checkout is available. We do not store full payment-card details.

2. Information We Do Not Collect

We do not collect, store, or transmit your Pocket Option password or other broker login credentials. Broker authentication happens in the local browser profile controlled by the desktop application. Support bundles are designed to redact tokens, keys, credentials, and raw device identifiers before export.

3. How We Use Your Information

We use the collected information solely to:

• Validate your license key and prevent software piracy.
• Provide customer support.
• Operate demo capacity, abuse prevention, and device limits.
• Improve reliability and understand demo use when optional telemetry is explicitly enabled.
• Send critical security updates or product announcements.

4. Data Sharing

We do not sell or rent personal information. We disclose only the information necessary to service providers that operate hosting, email delivery, fraud prevention, customer support, or payment processing on our behalf, and when disclosure is required by law. A payment provider processes payment details under its own privacy terms; APEX EDGE PRO does not store full card numbers.

5. Retention and Your Choices

We retain registration, license, fraud-prevention, and support records only as long as reasonably necessary for the purposes above, legal obligations, dispute handling, and security. You may decline optional telemetry without affecting core license validation. You may request access, correction, or deletion of eligible personal information by contacting us; some license, transaction, or security records may need to be retained where legally required.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@apexedgepro.com.